Meals at home
Meals at Home Service
What is the service?
It is a delivery service of ready-made meals, direct to your own home. The aim is to provide you with tasty, nutritious meals that enable you to retain as much independence and control as possible.
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Who can get the meals?
The service is for older and vulnerable people who live in Nottinghamshire.
The meals can be supplied for the long-term or to cover short-term situations such as a fracture or whilst you are re-learning cooking skills.
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How are the meals delivered?
This depends on what your needs are.
Frozen
These are for any elderly person and also for adults who have
- a physical disability
- a visual impairment or poor eyesight
- a learning disability
- mental health problems
- a deteriorating or life-threatening condition or are nutritionally at risk.
The meals are delivered together weekly, fortnightly or monthly. You can then choose which meal you want to eat on which day, at a time to suit you.
Chilled
These are for people who can reheat a meal themselves and would like to remain as independent as possible but they might:
- have difficulty storing and reheating frozen meals
- have needs that vary because of a health condition
- need a daily check to make sure that meals are being heated properly and eaten.
These meals are delivered every morning, so you can heat and eat them at a time to suit you.
Hot
These are only available to people who:
- cannot safely prepare a main meal for themselves (including a frozen or chilled delivery)
- are not mobile enough to leave their home to get a meal
- have no-one able or willing to prepare a meal for them.
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What are the meals like?
Our meals are:
- tasty and nutritious
- varied
- made using fresh ingredients and seasonal vegetables
We can supply meals to suit any dietary need including:
- traditional meat or fish dish with potatoes and other vegetables
- salads (for people who have hot or chilled deliveries only)
- vegetarian
- African Caribbean
- Halal
- Kosher
- a range of spicy meals
- hot and cold sweets
- breakfast or brunch
- sandwiches
- special diets for specific medical conditions
- meal suitable for a soft food diet
- larger portions
- special occasion meals.
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How much does the Meals at Home service cost?
This depends on the service received and the meals chosen. The standard charge for a hot delivered meal is £2-30.
To find out how much it will cost you contact the Customer Service Centre.
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How can I get Meals at Home?
Telephone the Meals at Home service on 08449 80 80 80. We can talk to you about what meals we can provide and what is the best kind of delivery for you.
If you prefer, someone else (such as a friend, relative, neighbour, health or housing worker) can get in touch with us on your behalf.
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More than a meal!
We work with you and your carers to make sure that you get the most suitable service.
We can offer practical items (such as steamers, microwave ovens and freezers) at competitive prices to enable you to make the best use of your skills and stay independent.
The driver who delivers your meal can also help by:
- plating meals, getting cutlery out and pouring a cold drink
- assisting service users to get to their dining tables
- opening bottle tops or tins of food for later
- setting a tray and guiding clients to where the meal is
- cutting the meat up
- picking up mail from the floor
- bringing the milk in
- putting shoes on
- turning the gas off when accidentally left switched on
- contacting family or the doctor if they are worried or in emergency situations
- chatting with service users
- spending some time with people if they are upset.
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