School complaints

Most parents have a positive relationship with schools but sometimes things may go wrong.

In Nottinghamshire, all complaints are taken seriously and schools are expected to have procedures in place for dealing with them.

You can ask the school for a copy of their complaints procedure so that you know exactly how they will handle such matters. School governors have a responsibility under the Schools and Standards Framework Act 1998 to deal with all complaints about the school.

We have also produced an information leaflet for parents or members of the public who have a complaint about a Nottinghamshire school. You can obtain a copy by calling Tel: 0115 977 3117 or by downloading the school complaints leaflet [PDF 177KB]